A810-Salesforce Business Analyst 13172

Focused HR SolutionsPhoenix, AZ
Hybrid

About The Position

Our direct client has an opening for a Salesforce Business Analyst. This position is up to 6 months, with the option of extension, and is located in Phoenix, AZ. W2 or corp to corp. If you are interested, please submit the following: YOUR CURRENT RESUME. YOUR HOURLY RATE. Local only to Phoenix. Travel involved.

Requirements

  • 5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce.
  • Proven experience in gathering and documenting business and technical requirements.
  • Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules.
  • Ability to work with cross-functional teams in a collaborative environment.
  • Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps.
  • Excellent communication, problem-solving, and analytical skills.

Nice To Haves

  • Salesforce Administrator (ADM 201) or Business Analyst certification.
  • Experience with data migration, integration tools, or Salesforce APIs.
  • Knowledge of reporting and dashboard tools within Salesforce.

Responsibilities

  • Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
  • Translate business needs into functional specifications and work with developers to implement scalable solutions.
  • Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
  • Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
  • Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
  • Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
  • Develop and maintain detailed process flows, data maps, and documentation.
  • Conduct user training sessions and support change management efforts.
  • Maintain up-to-date knowledge of Salesforce platform capabilities and recommend best practices.
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