Salesforce Business Analyst

Rootshell Enterprise Technologies•Sunnyvale, CA

About The Position

Rootshell Inc is seeking a Salesforce Business Analyst for a client in Sunnyvale, California. This long-term role partners with business stakeholders and IT teams to analyze, define, and document business requirements, align stakeholders, and support smooth delivery. The analyst will participate in Agile requirement grooming and sprint activities related to automating Network Order Fulfilment for quote-to-cash transactional orders. The role also supports functional design reviews, solution design and development, business process analysis, and process improvement using Lean Six Sigma methodology.

Responsibilities

  • Partner with internal business stakeholders to analyze, define, and document business requirements, and work with IT to ensure smooth delivery.
  • Connect and align relevant business stakeholders with the business environment.
  • Participate in Agile-based requirements grooming and sprint activities for automation of Network Order Fulfilment for quote-to-cash transactional orders.
  • Apply best practices during requirements gathering and modeling.
  • Review functional designs for applications, integrations, and conversions, working with BSAs and development teams to ensure solutions meet requirements.
  • Work across multiple functional areas and integrations with third-party products.
  • Keep up to date with industry trends and vendor capabilities to review robust functional designs.
  • Provide input into business processes based on design capabilities.
  • Create business requirements documents (BRDs) and manage cross-functional and cross-regional reviews.
  • Work with IT and development teams on solution design and development.
  • Analyze, define, and document business processes within and across functional areas.
  • Use Lean Six Sigma methodology and, where appropriate, design or improve business processes.
  • Facilitate workshops to drive agreement where appropriate.
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