Business Analyst Salesforce

INTEGRA Biosciences Corp•Hudson, NH

1d•Onsite

About The Position

INTEGRA Biosciences Corporation is seeking a senior-level Business Analyst to bridge business stakeholders, Salesforce users, solution architects, and developers. The role translates business needs into scalable Salesforce and AI-driven solutions while ensuring quality, security, and business value. It is based on-site in Hudson, New Hampshire, and is exempt.

Requirements

Bachelor’s degree in business informatics or a related field.
At least 5 years of experience as a Salesforce Business Analyst, with engineering and stakeholder management skills.
At least 3 years of Salesforce functional expertise, including data models, automation, sharing models, and cross-cloud processes.
At least 3 years translating complex business requirements into functional technical specifications for administrators, architects, and developers.
At least 3 years of hands-on functional, integration, regression, and UAT testing experience.
At least 2 years working with AI-driven business solutions, preferably Salesforce Agentforce or Salesforce AI.
Comfort applying AI concepts within Salesforce data and business processes.
Strong analytical, problem-solving, and data validation skills.
Ability to work independently and take ownership in a small, collaborative team.
Excellent written and verbal communication skills.
Must be authorized to work for any employer in the United States without current or future sponsorship.

Nice To Haves

Experience with Salesforce Agentforce, Einstein AI, or other enterprise AI platforms.
Experience supporting global business teams and cross-functional initiatives.

Responsibilities

Lead requirements discovery and stakeholder workshops, challenging ambiguity to uncover business needs.
Create user stories, process flows, business rules, and functional specifications from complex needs.
Manage projects from requirements through testing, deployment, and continuous improvement.
Identify Salesforce AI and Agentforce use cases and define and configure AI context, prompts, actions, guardrails, and escalation paths.
Develop and execute functional, integration, regression, and user acceptance testing.
Validate AI-generated outputs for accuracy, consistency, security, and alignment with Salesforce data and business needs.
Troubleshoot issues involving requirements, context, data, integrations, permissions, and AI behavior; manage defects, retesting, release validation, and traceability.