Salesforce Application Architect

Stafford Gray•Lansing, MI

About The Position

Stafford Gray is seeking an experienced Salesforce Application Architect to lead the design and delivery of enterprise Salesforce solutions for a large public-sector health and human services program. The role will help modernize mission-critical case management systems serving thousands of users by moving legacy applications to a Salesforce platform built on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning. This is a hands-on technical leadership role responsible for setting architectural direction, guiding development teams, and ensuring solutions are secure, scalable, and aligned with Salesforce best practices. The architect will also support 24/7 operations of a high-availability statewide production system.

Requirements

Bachelor’s degree.
5+ years of hands-on experience with Salesforce, SQL, Java, and web services development.
2–3 active Salesforce certifications.
5+ years gathering and analyzing business and technical requirements with stakeholders.
Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and automated testing.
Strong ability to explain technical concepts to both technical and non-technical audiences.

Nice To Haves

Salesforce Architect certification (Application Architect, System Architect, or CTA track).
Enterprise-scale Salesforce implementation experience.
Database-related certifications.
Oracle SQL development, including query tuning and performance optimization.
5+ years in Agile development environments.
DevOps experience with automated builds, regression/smoke testing, and multi-environment deployments.
Experience with Field Service Lightning.
Public-sector, health and human services, or case management experience.

Responsibilities

Lead end-to-end architecture and technical design of Salesforce solutions supporting case management, field service operations, and user engagement.
Run org health checks and platform assessments, and deliver actionable recommendations.
Participate in design and discovery sessions and promote Salesforce Well-Architected principles.
Translate complex business requirements into maintainable solutions alongside business analysts, product owners, and stakeholders.
Oversee proofs of concept to validate technical feasibility and business value.
Plan and coordinate integrations with external partners, other agencies, and hosting platforms.
Design and implement application security that meets agency policy and regulatory standards.
Lead impact analysis for changes driven by legislation, policy, or business process updates.
Mentor and provide technical leadership to development teams of employees and contractors.
Support release readiness, backlog prioritization, and environment management across development, test, UAT, and production.
Support 24/7 operations of a high-availability, statewide production system.