Salesforce Administrator

Holmes Murphy Insurance•Waukee, IA

8d•Onsite

About The Position

We are looking to add a Salesforce Administrator to join our technical team with Innovative Captive Strategies in Waukee, IA. This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. Starting a career with Innovative Captive Strategies is a great opportunity to gain meaningful, hands-on experience in a collaborative, growth-focused environment while building a strong foundation in the captive insurance industry.

Requirements

Must be able to be on-site in Waukee, IA
Minimum 0-2 years’ Salesforce experience.
A desire for further learning of the Salesforce Platform is essential.
Must possess ability to apply common sense understanding to carry out instructions and to deal with problems involving several concrete variables in standardized situations.
Invests in developing technical knowledge to understand business needs, make informed decisions, and deliver effective technology solutions and processes.
Demonstrates strong problem-solving skills by efficiently identifying problems, leveraging resources to determine root causes, and proposing and implementing solutions or improvements.

Nice To Haves

Salesforce Administrator Certification preferred.

Responsibilities

Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules.
Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings.
Troubleshoot and resolve user issues and provide timely support
Monitor End user Adoption and propose ideas to further drive adoption.