Salesforce Administrator

penlink•Lincoln, NE
•Onsite

About The Position

The Salesforce Administrator builds, configures, and automates the Salesforce platform to address business needs. Working closely with the Sales Operation team, this position defines system requirements and customizes Salesforce to meet Penlink’s business needs. The administrator serves as a trusted advisor and subject matter expert on Salesforce. This position is located onsite in Lincoln, Nebraska.

Requirements

  • At least 3 years of experience as a Salesforce Administrator in a similar environment.
  • Experience administering and maintaining Salesforce systems.
  • Knowledge of and ability to follow Salesforce best practices.
  • Ability to work collaboratively with accounting, sales, and support teams.
  • Ability to manage multiple projects without supervision.
  • Ability to create and maintain Salesforce databases.
  • In-depth knowledge of Salesforce products and their functionalities, including creating profiles, allocating roles, and managing access.
  • Knowledge of importing data and generating reports.

Nice To Haves

  • A bachelor's degree in computer science is preferred but not required.
  • Experience with the Agile/Scrum process is preferred.

Responsibilities

  • Build processes and workflows using APEX code.
  • Ensure optimal performance of the Salesforce system.
  • Upgrade and configure Salesforce systems for integrations.
  • Manage roles, profiles, sharing rules, workflows, and groups.
  • Import data from various platforms.
  • Create and maintain custom reports and dashboards.
  • Evaluate and install releases and provide support.
  • Troubleshoot issues within Salesforce.
  • Perform other duties as assigned.
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