Sales/Warehouse Coordinator

NOV • Casper, WY

24d

About The Position

This role is responsible for coordinating sales and warehouse operations. Key duties include processing customer inquiries, managing sales orders, ensuring accurate documentation and product flow, and collaborating with various teams to maintain customer satisfaction. The position also involves hands-on warehouse tasks such as receiving, shipping, picking, packing, inventory control, and material handling using a reach truck or forklift. Participation in shop inspections and incident investigations is also part of the role.

Requirements

• High school diploma, GED, or equivalent combination of education and experience.
• Microsoft Office experience is required.
• Minimum of 2 years’ customer service experience required.
• Forklift and Reach Truck operating experience required.
• Warehouse experience required.
• Ability to lift up to 50lbs. is required.
• Excellent oral and written communication skills.
• Ability to multi-task with a strong attention to detail and accuracy.

Nice To Haves

• SAP or Oracle ERP experience is preferred.
• Knowledge of oilfield equipment preferred.
• Ability to read and understand drawings and prints is preferred.

Responsibilities

• Identify parts and part numbers customers are requesting.
• Process customer inquiries, submit quotations on a timely fashion and process sales orders.
• Generate sales orders from telephone calls, fax, and e-mail requests.
• Monitor the flow of documentation and products to ensure products are received by the warehouse personnel in a timely manner.
• Ensure orders are professionally handled by working closely with the warehouse, buyer, manufacturer, customer, and customer’s freight forwarder.
• Follow up on the order status and update customers.
• Work closely with the warehouse in preparation of shipping documents, etc.
• Work closely with other team members and ensure customers get quotes properly reflecting NOV’s integrity and consistency.
• Ensure quotation and order files are well maintained with necessary info, per company policies and procedures.
• Responsible for receiving and shipping products related to customer orders and internal requests for parts and equipment.
• Accurately receiving, running the reservations, picking, and packing orders, labeling, inventory control, cycle count, and all other general duties.
• Material Handling - moving material including the use of a reach truck or forklift.
• Participate in shop inspections/investigations; including warehouse, environment, equipment and HSE incidents.
• Other duties as assigned.

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED