Warehouse Coordinator

UNC DairyTown of West Seneca, NY
Hybrid

About The Position

The Warehouse Operations Coordinator plays a critical role in ensuring the efficient, accurate, and timely movement of goods through the facility. This position combines operational oversight with data-driven decision-making, SAP system expertise, and cross-functional coordination to support high-performance logistics and customer satisfaction.

Requirements

  • Associate’s degree or equivalent experience in logistics, supply chain, or business operations.
  • Minimum 3 years of experience in warehouse coordination, logistics, or shipping/receiving.
  • Strong proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and WMS platforms.
  • Intermediate to advanced skills in Microsoft Excel, Outlook, and data entry.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to work independently in a fast-paced, dynamic environment.
  • Demonstrated understanding of Shipping and Receiving Processes
  • Strong system acumen. Proficient in SAP and WMS transactions.
  • Ability to make decisions and exercise judgment to manage order flows.
  • Strong communication skills (verbal and written) and ability to work effectively with internal and external customers.

Responsibilities

  • Manage and verify all incoming and outgoing shipments using SAP and WMS systems.
  • Match purchase orders and sales orders to physical shipments and ensure documentation accuracy.
  • Resolve discrepancies in real-time and escalate issues to appropriate teams.
  • Own the dock schedule and direct driver assignments to optimize flow and labor utilization.
  • Monitor driver check-ins and appointment adherence; proactively communicate delays or missed appointments.
  • Ensure timely and accurate posting of all shipping and receiving transactions.
  • Maintain high data integrity across SAP, WMS, and customer inventory systems.
  • Detect and resolve data inconsistencies; lead corrective actions with warehouse staff.
  • Update customer-specific inventories in external systems (e.g., vendor portals, shared databases).
  • Provide responsive and professional communication to internal and external stakeholders.
  • Track trailer movements and yard prioritizing required inventory for production.
  • Maintain visibility into trailer status, location, and availability for loading/unloading.
  • Identify and implement process improvements to reduce errors, increase throughput, and enhance system efficiency.
  • Collaborate with warehouse leadership to refine workflows and improve KPI performance.
  • Ensure all shipments are accompanied by required paperwork and meet regulatory standards.
  • Maintain confidentiality of customer and company data.
  • Proper filing of organization of all inbound and outbound paperwork.

Benefits

  • group health and/or dental insurance
  • retirement plan
  • wellness program
  • paid time away from work
  • paid holidays
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