Sales Trainer

Stellar Global•Liverpool, TX

3d•£28,800 - £28,800•Hybrid

About The Position

The Field Trainer is responsible for developing, delivering, and maintaining the training and development of SES colleagues across Currys stores. This role ensures SES colleagues are fully equipped to execute the supplier sales programs, provide an outstanding customer experience, and achieve sales and compliance objectives. The Field Trainer acts as a bridge between suppliers, Currys, and SES colleagues, providing in-store coaching, facilitating training events, and supporting program implementation. Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail.

Requirements

Excellent training and presentation skills, both in-person and virtually
Strong coaching and mentoring abilities with a focus on sales performance
Knowledge of retail sales processes, customer engagement, and promotional execution
Ability to interpret sales data and translate it into actionable training insights
Strong communication and stakeholder management skills
Highly organized, with the ability to manage multiple store visits and training events
Flexibility to travel frequently to stores across regions
Previous experience in retail sales, field training, or program management
Experience in training adult learners in a sales environment
Familiarity with sales tracking systems, performance dashboards, or reporting tools
Must be a driver with own car, insured for business use

Nice To Haves

Knowledge of regulated services (credit, warranties) is preferred.

Responsibilities

Conduct monthly store visits, provide real-time coaching on sales and monitor promotional execution techniques
Assist Account managers, provide insights into training effectiveness
Act as a point of contact for SES colleagues regarding training and drive engagement on the SES Viva Engage platform
Achieves KPIs (training completion rates for SES colleagues (target: 95%+) via improvement in sales performance metrics following training interventions
Embrace the Stellar values: Stay Curious, Be Can Do, Own it and Work Smart