Sales Trainee Resi

Terminix•Melbourne, FL

About The Position

The Sales Trainee Resi sells pest management services and products to new and existing residential customers while providing customer-focused service to grow the business. The role represents the company in the local community and assesses customer needs through consultation and home analysis, applying knowledge of company products and services to recommend pest control solutions. The position involves inspecting homes for pests, pest harborage, and entry points; developing proposals for existing pest issues and additional household service enhancements; following up on proposals; and supporting new service installations. The role collaborates with the Customer Service Center, Inside Sales, Technicians, and Branch Manager, and uses the company sales CRM to document home diagrams, daily activities, and sales performance. Travel may be up to 100% of the time within assigned territories.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license from the state of current residence.
  • Strong social, customer service, and communication skills.
  • Ability to travel up to 100% of the time within assigned territories.
  • Ability to meet the physical demands of the role, including lifting or repositioning objects, climbing, crawling, balancing, and moving on stairs, ladders, and other surfaces.
  • Comfort working around pests and entering small or confined spaces such as basements, crawl spaces, and attics.
  • Ability to wear personal protective equipment, including an OSHA-compliant respirator when needed.

Nice To Haves

  • Related sales experience and/or training.
  • At least 1–2 years of pest technician or sales experience.

Responsibilities

  • Visually inspect residential homes for pests, pest harborage, and pest entry points, and sell pest control solutions and preventative maintenance based on the findings.
  • Collaborate with the Customer Service Center, Inside Sales department, and Technicians to identify increased sales opportunities.
  • Partner with the Branch Manager to identify revenue opportunities among current customers and engage service specialists.
  • Develop proposals to resolve existing pest issues and recommend additional household pest services.
  • Complete home diagrams using the sales CRM to document the customer’s home and potential challenges.
  • Follow up on past proposals to close sales opportunities.
  • Provide expert knowledge for new service installations to help ensure satisfactory completion.
  • Record daily activities and sales performance using the company sales CRM.
  • Safely operate a motor vehicle and keep the vehicle and other equipment clean.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Tuition reimbursement for full-time colleagues.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Training and development programs.
  • Career growth opportunities and promotion from within.
  • Competitive pay; some roles offer performance incentives.
  • Company vehicle and gas card.
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