Part-Time Sales Teammate

Birchwood Mall•Fort Gratiot, MI
•Onsite

About The Position

The Sales Teammate’s primary responsibility is to create the most enjoyable shopping experience possible for Guests. The role includes sales, merchandising, and operational tasks assigned by Store Management, such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The position has no supervisory responsibilities and does not require prior experience or training. It is a part-time role in a retail store.

Requirements

  • No prior experience or training required.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to lift and maneuver 30 pounds throughout the store and backroom.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and specified Thanksgiving and Christmas dates.
  • Ability to follow company policies, procedures, and Loss Prevention guidelines.

Responsibilities

  • Greet Guests warmly, provide service, answer questions, recommend and locate merchandise, and help create a wardrobing experience.
  • Demonstrate products and share product knowledge, sales education, current promotions, payment and exchange policies, and security practices with Guests and Teammates.
  • Meet personal sales-per-hour, average sales, and total net sales goals, and contribute to Teammates’ sales presentations using the Sales Presentation Guide.
  • Provide service across the store, including the entrance, sales floor, fitting rooms, and register; assist with fitting merchandise, checkout, bagging, alterations, returns, and exchanges.
  • Use the Sales Presentation Guide daily and meet or exceed performance standards for business-building and Guest loyalty activities, including fit appointments, the Buckle credit card, and Guest Connect.
  • Place special orders or contact other stores to locate merchandise, and build Guest relationships to develop a client-based business.
  • Consistently perform leadership actions, maintain service standards, and contribute to a professional, respectful, positive team culture.
  • Recognize recruiting opportunities and support recruiting through Jobs & Careers cards, email referrals, Teammate Recommend, and relationships formed through Guest Loyalty and Guest Preferred.
  • Present merchandise to maximize sales and merchandise turn; stay current on product range and provide feedback on product improvements and ideas.
  • Keep the sales floor sized and new freight appropriately displayed.
  • Open and close cash registers; process payments and related documents; balance cash drawers and make deposits.
  • Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and follow POS, payment, exchange, and Loss Prevention procedures.
  • Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
  • Maintain a clean, organized, shoppable store and report merchandise-handling concerns to the Store Manager and Leadership Team.
  • Communicate policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
  • Understand and follow the Code of Ethics, policies, procedures, and handbooks; perform duties with strong customer service and a positive team spirit.
  • Complete special projects and other duties as assigned.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Benefits

  • Teammate discount
  • Performance bonuses
  • Employee Assistance Program
  • 401(k), subject to additional requirements
  • Paid sick time where required by state
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