Part-Time Sales Teammate

Lehigh Valley Mall•Whitehall, PA

20h•Onsite

About The Position

The Sales Teammate’s primary responsibility is to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by Store Management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Sales Teammates provide friendly, knowledgeable Guest service; support sales goals and customer loyalty; maintain merchandise presentation; and complete store operations while following company policies and Loss Prevention practices. The position has no supervisory responsibilities. No prior experience or training is required.

Requirements

No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the physical demands of the job, including lifting and maneuvering 30 pounds throughout the store and backroom.

Responsibilities

Greet Guests and provide friendly, engaging, and knowledgeable service throughout the store.
Answer questions about the store and merchandise; recommend, locate, and obtain products based on Guest needs.
Suggest additional items, create wardrobing experiences, demonstrate products, and share product knowledge with the Team.
Maintain knowledge of current sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals set by Store Management.
Support Guest loyalty and business-building activities, including fit appointments, Buckle credit card, and Guest Connect.
Assist Guests with trying on or fitting merchandise, check out and bag purchases, prepare merchandise for alterations, and handle returns and exchanges.
Use the Sales Presentation Guide daily and support Teammates’ sales presentations.
Place special orders or contact other stores to locate merchandise; build Guest relationships and client-based business.
Maintain a professional, respectful attitude and contribute to a positive floor culture; recognize recruiting opportunities and use company recruiting resources.
Present merchandise to maximize sales and merchandise turn; stay current on product range and provide product feedback.
Keep the sales floor sized and ensure new freight is appropriately displayed.
Open and close cash registers; handle cash, charge slips, coupons, vouchers, drawer balancing, and deposits.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply Point of Sale procedures.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, and shoppable store.
Communicate merchandise handling concerns, policy violations, and Teammate or Guest concerns to appropriate leaders in a timely and confidential manner.
Follow the company Code of Ethics, policies, procedures, and handbooks; perform other duties and special projects as assigned.