SEASONAL Sales Team Member

Michaels•Columbus, OH
•Onsite

About The Position

The Seasonal Sales Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting Rewards and Private Label Credit Cards, educating customers about the Voice of Customer survey, and supporting online-order processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). The position also supports truck unloading, stocking, planograms, merchandise recovery, store maintenance, in-stock optimization, ad set duties, and shrink and safety programs. Team Members follow company procedures and policies, treat others respectfully, and help maintain a positive store environment. They are cross-trained in Custom Framing sales and production and may perform other duties as assigned. This seasonal role is based in a public retail store. Work may include climate-controlled public areas, stock rooms that may not be climate controlled, and occasional outdoor duties. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable legal requirements, and Team Members in this role must be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Must satisfy applicable federal, state, and local legal requirements of the job.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards.
  • Interact with others in an accepting and respectful manner and promote the organization’s vision and values.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Various voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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