Seasonal Team Member

Michaels Stores • Rutland, VT

3d • $15 - $17 • Onsite

About The Position

The Seasonal Team Member works in a public retail store, providing friendly customer service and helping customers find products and solutions. The role includes delivering fast, friendly checkout service, promoting rewards and private-label credit card programs, and supporting online order processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Team Members help unload trucks, stock merchandise, maintain planograms, recover merchandise, and keep the store well-merchandised and in stock. They support store safety and shrink programs, follow company procedures and policies, and interact with others in a positive, accepting, and respectful manner. The role also includes cross-training in custom framing sales and production and other duties as assigned.

The position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The role may be eligible for overtime compensation in accordance with applicable laws. Michaels requires team members in this role to be at least 16 years old. Base pay is $14.75–$17.30 per hour. Benefits vary by position and eligibility.

Requirements

• Must be at least 16 years old.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Retail and/or customer service experience is preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery.
• Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, support the organization’s vision and values, and serve as a positive role model.
• Cross-train in custom framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed