Seasonal Team Member

Michaels•Beaverton, OR

16h•Onsite

About The Position

The Seasonal Team Member delivers friendly customer service, helps customers shop and find products, and provides a fast, friendly checkout experience. The role also supports store operations, including truck unloading, stocking, merchandise recovery, maintaining an in-stock and well-merchandised store, and assisting with online order fulfillment. Team Members follow company policies and procedures, support safety and loss-prevention programs, and interact with customers and colleagues in a respectful, positive manner. Team Members are cross-trained in Custom Framing sales and production and may perform other duties as assigned. This position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required when retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable federal, state, and local legal requirements, and Team Members in this role must be at least 16 years old.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery, to help ensure the store is well merchandised and in stock.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures and company programs, policies, and standards to comply with applicable laws and requirements.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
Serve as a positive role model for other Team Members.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.