Sales Team Lead, Bank Certified - Store 3543

fas mart•Charlottesville, VA
•$15 - $17

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role supports store operations by serving customers, handling transactions and cash, maintaining merchandise and food-service areas, completing training activities, and monitoring shift procedures. The Team Lead may also take on other duties as needed to accommodate store operational needs.

Requirements

  • Meet the minimum age requirement: 18 in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 in all other states.
  • Be prepared to pass a pre-employment drug screen and background check.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Valid driver's license.
  • Access to a car or other motorized vehicle.
  • Liability insurance on the vehicle.

Responsibilities

  • Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
  • Process customer sales using an electronic cash register; receive money, provide correct change, and handle refunds or merchandise exchanges.
  • Count cash in the drawer at the beginning and end of a shift to assist with shift changes.
  • Use equipment to process specialty products and transactions, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize service and food-service stocking equipment using the three-sink method.
  • Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and face merchandise, remove damaged or out-of-code products, and price merchandise according to the price book.
  • Check in vendor deliveries as needed, following company guidelines.
  • Complete bad merchandise forms and order merchandise.
  • Use current training materials, complete required training evaluations and documents, and provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties and responsibilities as assigned to accommodate store operational needs.
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