Bank Certified Sales Associate Team Leader

R-Stores•Village of Plover, WI

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides fast, efficient customer service and involves operating the register, handling cash and specialty transactions, maintaining store and food-service areas, stocking and ordering merchandise, and supporting training and shift operations. The pay rate is $14 per hour.

Requirements

  • Be at least 18 years of age.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

  • Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
  • Ring up customer sales using an electronic cash register; receive money, give correct change, and process refunds or merchandise exchanges.
  • Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
  • Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
  • Clean store areas and surfaces, including countertops, microwaves, shelves, floors, windows, cooler doors, food-service equipment, restrooms, and parking lots, using proper procedures and materials.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and face merchandise, remove damaged and out-of-code products, and price merchandise according to the price book.
  • Check in vendor deliveries as needed, following company guidelines.
  • Complete bad merchandise forms.
  • Order merchandise.
  • Use current training materials and complete required training evaluations and documents.
  • Provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Assume other duties and responsibilities as assigned to accommodate store operational needs.
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