Sales Support Specialist (Part Time)
About The Position
The Sales Support Specialist provides administrative and operational support across sales, finance, and accounting functions. The role reviews customer charges, invoices, contracts, reporting, account documentation, and billing-related activities while helping ensure accuracy, compliance, and timely resolution of discrepancies. This part-time, hourly, non-exempt position averages 20–30 hours per week. Schedules are determined based on operational needs and candidate availability. Training is in-office; a hybrid or remote opportunity may be available after training. The role is primarily office-based and involves computer, telephone, and virtual communication systems, as well as regular cross-functional communication and support.
Requirements
- High school diploma or equivalent.
- Experience in billing, invoicing, accounting support, sales support, administrative support, data entry, or related business functions.
- Proficiency with Microsoft Office Suite, particularly Excel.
- Strong organizational and time-management skills.
- Effective written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities while maintaining attention to detail.
- Flexible work arrangement with the option to work remotely or from the Pendleton, Indiana headquarters.
- Ability to work primarily in an office environment using computers, telephones, and virtual communication systems.
- Ability to interact frequently with sales, finance, operations, customers, and vendors via phone, email, and Microsoft Teams.
- Ability to sit and work at a computer for extended periods.
- Business casual attire for on-site work and a professional appearance for virtual meetings and customer interactions.
Nice To Haves
- Experience supporting sales operations, finance, billing, accounting, logistics, food manufacturing, recycling commodities, or similar industries.
- Experience with contract review and month-end close processes.
- Familiarity with accounting or billing systems.
Responsibilities
- Support sales personnel with volume tracking, billing setup, monitoring, and related administrative needs.
- Review sales orders, contracts, customer charges, invoices, and payables for accuracy and compliance.
- Prepare customer and vendor reports and support invoicing requirements.
- Review customer and vendor statements and research billing discrepancies.
- Communicate with customers, vendors, sales teams, and operations personnel to resolve issues promptly.
- Maintain accurate account documentation and records.
- Assist with month-end close activities and reporting requirements.
- Verify account status and ensure supporting documentation is complete and accurate.
- Coordinate with multiple departments to improve workflow efficiency and support business objectives.
Benefits
- Competitive base wage, depending on experience.
- Opportunities for career growth and development.
- Collaborative and supportive work environment.
- Flexible working arrangement.
- 401(k) with up to 4% company match.
- Quarterly bonus program.
- Employee Empowerment Program.
- Employee Referral Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
