About The Position

The Vocational Support Specialist empowers clients through on- and off-site training in skill development, career planning, and employment retention. The position provides instruction in soft skills, work readiness, and independent living skills; builds relationships with clients; supports them in navigating career paths; and helps promote their continued success in the workforce. The role calls for an adaptable, proactive, and compassionate approach that supports an inclusive work environment. The position is based in Raytown, Missouri, in the Employment Services department, and pays $17 per hour. A high school diploma or equivalent is required; an associate’s or bachelor’s degree in an applicable field is preferred. Relevant experience in rehabilitation, employment services, case management, social services, or related fields is preferred. The role requires a current driver’s license, acceptable driving record, and current auto insurance. Successful criminal, driving-record, abuse/neglect, and fingerprint background checks are required. Employees complete New Hire Orientation at the beginning of employment and required training annually thereafter. Physical work is predominantly sedentary, with occasional walking or standing and occasional exertion of up to 10 pounds of force.

Requirements

  • High school diploma or equivalent certificate.
  • Current driver’s license, acceptable driving record, and current auto insurance.
  • Successful completion of criminal record, driving record, abuse/neglect, and fingerprint background checks.
  • Completion of New Hire Orientation at the beginning of employment and required training annually thereafter.

Nice To Haves

  • Associate’s or bachelor’s degree in an applicable field from an accredited institution.
  • Experience in rehabilitation, employment services, case management, social services, or a related field.

Responsibilities

  • Treat clients, referral sources, stakeholders, and team members with dignity and respect.
  • Follow confidentiality, CARF, and contractual standards while providing services.
  • Develop and maintain knowledge of disabilities and potential assistive technology or accommodations to support clients’ personal and employment goals.
  • Compile and review vocational, medical, psychological, and educational information to support client skill development and career planning.
  • Coordinate paid, work-based learning experiences with participants, including orientation and administrative processes.
  • Monitor and report progress toward individualized service plan goals, providing job-support techniques tailored to client needs.
  • Educate employers about the benefits of hiring people with disabilities and facilitate job accommodations.
  • Build employer relationships to develop competitive, integrated employment opportunities for clients.
  • Advocate for clients with employers and stakeholders and promote the organization at community events.
  • Conduct instructional activities focused on soft skills, work readiness, and independent living skills.
  • Assist clients with career planning and employment retention.

Benefits

  • Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
  • Mileage reimbursement for work-related travel.
  • Employee discounts on hotels, theme parks, attractions, and college tuition.
  • Paid time off package for full-time employees.
  • Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
  • Initial, ongoing, comprehensive, and supportive training.
  • Career mobility and advancement opportunities, including promotion from within.
  • Supportive workplace culture focused on employee well-being.
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