SALES SUPPORT SPECIALIST

Universal Corporation • Grandview, WA

4d • Onsite

About The Position

Universal Ingredients is a global supplier of high-quality, plant-based specialty ingredients for human and pet consumption. With thousands of products and global sourcing capabilities, we provide customized, value-added solutions – including fruit and vegetable juices and concentrates, dehydrated ingredients, botanical extracts, flavors, and beverage systems – for food and beverage manufacturers worldwide. Our advanced production capabilities, including aseptic beverage processing and flexible packaging solutions, enable safe, shelf-stable products with no preservatives. At the heart of our innovation is our Application Capabilities Lab, where food science experts collaborate with customers to develop market-ready solutions through product development, flavor analysis, sensory testing, and commercialization support. Driven by innovation, sustainability, and partnership, Universal Ingredients helps customers stay ahead of evolving consumer preferences while delivering consistent quality, functionality, and performance across global markets.

Requirements

• Excellent written and verbal communication skills
• Commitment to customer satisfaction
• Good judgement/decision making
• Organizations and planning
• Problem analysis/resolution
• Exceptional presentation skills
• Persuasiveness
• Adaptability
• Innovation
• Stress tolerance
• Self-motivated
• Team player
• High school diploma or equivalent
• 1-3 years of industry related experience, preferred in ingredient sales
• Well versed in MS Office programs (i.e. Outlook, Excel, Word)

Nice To Haves

• additional education preferred
• preferred in ingredient sales

Responsibilities

• Support a sales strategy to achieve organizational sales goals and revenue
• Provide troubleshooting assistance for customer orders, account statuses and relevant issues
• Assist in enhancing current service and product variety to existing customer base
• Liaise with other company functions to ensure achievement of sales objectives
• Generate timely sales reports/summaries/data
• Assist in the development of sales presentations and proposals
• Stay current with new product and feature launches
• Maintain positive relationship with existing customers and build relationships with new customers
• Suggest and promote sales process improvements
• Review pending orders and specific customer requests to ensure excellent customer service and experience
• Collect and analyze competitor data to distinguish sales opportunities

Benefits

• Competitive benefit package
• Annual wage review based on individual performance.
• Company sponsored bonus package dependent upon individual & company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED