Sales Support Specialist

FORTÉ • Cedar Rapids, IA

2d

About The Position

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

Requirements

• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Strong interpersonal skills to build and maintain positive relationships with customers, colleagues, and vendors.
• Outgoing, energetic self-starter with a passion for learning and contributing to a team-oriented environment.
• Excellent communication skills, both verbal and written, with the ability to deliver clear and professional presentations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM platforms for creating and managing proposals and reports.
• Interest in technology and a desire to learn about trends and solutions within the Audio-Visual industry.
• Thrive in a fast-paced, dynamic environment where creativity and adaptability are valued.
• Working knowledge and experience in inventory management

Responsibilities

• Serve as a key support resource for the sales team, assisting with the creation and execution of sales plans, preparing proposals, and coordinating customer visits, presentations, and events.
• Collaborate with Account Managers to respond to requests for bid proposals and ensure all sales-related activities are efficiently managed.
• Maintain detailed and accurate records of sales activities, customer interactions, and documentation to support the sales cycle.
• Act as a liaison between internal departments and customers to facilitate smooth communication and project coordination.
• Stay current on FORTÉ business practices, products, and services to enhance your ability to support sales efforts effectively.
• Receive, verify, inspect, properly label and distribute or store all incoming deliveries of product and documents
• Coordinate material requests for all departments and document inventory
• Report incoming packages to appropriate department/end-user

Benefits

• Healthcare, vision & dental coverage
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Employer-paid life and disability insurance
• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Tuition reimbursement and ongoing learning opportunities
• Employer-paid employee assistance program
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed