Temporary Sales Support Specialist

Dark Horse Comics•Milwaukie, OR

1d•Hybrid

About The Position

The Temporary Sales Support Specialist provides essential administrative and client relationship support to the Sales department during a planned leave of absence. This role focuses on maintaining existing customer relationships, supporting day-to-day sales operations, and ensuring continuity of department communications and record-keeping. This is a support-focused role and does not include new business development or account acquisition responsibilities.

Requirements

Prior experience in a sales support, customer service, or administrative coordinator role.
Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
Excellent written and verbal communication skills.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Ability to work independently and self-manage in a hybrid work environment.
Positive, adaptable attitude with a strong work ethic.

Nice To Haves

Experience with CRM systems or sales tracking tools a plus.
Interest in or familiarity with publishing, pop culture, or entertainment products preferred.

Responsibilities

Maintain communication with existing customers through phone calls, emails, and written correspondence.
Respond to customer inquiries regarding products, orders, pricing, and delivery status in a timely and professional manner.
Serve as a reliable point of contact for existing accounts during the assignment period, ensuring clients feel supported and informed.
Provide on-site administrative and logistical support at tradeshows and industry events as needed, including organizing materials, staffing the booth, and assisting the sales team with setup and coordination.
Organize and maintain accurate sales documents, contracts, and client records.
Process and review sales orders, and ensure all relevant information is entered accurately into internal systems.
Prepare basic sales reports and spreadsheets for internal review.
Create and distribute basic newsletters and solicitation materials to existing clients as directed.
Schedule internal sales meetings and maintain the sales team calendar.
Communicate clearly and proactively with the sales team regarding task status and any client issues that arise.
Liaise between clients, internal departments, and the sales team to assist in resolving administrative issues.
Work effectively both independently and in collaboration with the broader department.
Perform other duties as assigned in support of department needs.