Temporary Technical Support Specialist
About The Position
At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact. This opportunity is with JBT Marel’s Fresh Produce Technologies division. We supply products and services to fresh fruit and vegetable packers to ensure these valuable crops arrive in a fresh and appealing condition to the consumer. The JBT Marel Technical Service Advisor is a valuable ally to fresh produce packers, and an important part of the team that is helping bring fresh, healthy fruits and vegetables to the world’s table.
Requirements
- Bachelor’s degree in Agriculture, Biology, Horticulture or related scientific field.
- Must hold a California Pest Control Advisor’s license at time of employment or within 6 months of employment.
- Must maintain valid license at all times through attending courses for CEUs (supported by JBT).
- Valid Driver’s License.
- Strong technical troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Understand and contribute to Food Safety processes.
- Should be comfortable multi-tasking and pays attention to detail.
- Conscientious and self-motivated; able to work without direct supervision.
- Ability to work independently and as part of a team.
- Ability to use a computer and Microsoft products (Office, Word, Excel, Outlook and PowerPoint).
- Willing to work out of town, out of state and internationally if needed
- Strong math skills.
- Must be reliable and a team player.
Nice To Haves
- Preferred course work in postharvest physiology and pathology, citrus science or postharvest technology.
- Basic understanding of agricultural practices (pre and post-harvest), preferably in citrus processing.
- Experience handling chemicals & working w/ postharvest chemical application systems.
- Postharvest and/or citrus related work experience.
- Bilingual in Spanish highly preferred
- Knowledge of food safety practices and guidelines.
- Course work in postharvest physiology and pathology, citrus science or postharvest technology.
Responsibilities
- Conduct visits to customer sites to observe operations.
- Identify areas for improvement in product performance and customer processes.
- Offer advice and guidance to optimize the performance of JBT’s products.
- Troubleshoot issues and implementing solutions.
- Help customers anticipate seasonal trends that may impact their products negatively.
- Offer solutions to mitigate potential problems.
- Provide advice on pesticide use for decay control of produce.
- Write pesticide recommendations.
- Monitor for pesticide resistance and suggest appropriate actions.
- Provide training to customers on various topics related to product usage and optimization.
- Assist customers with food safety compliance as it pertains to JBT Marel’s product offerings.
- Work closely with Sales team to understand customer needs and feedback.
- Collaborate with R&D team to introduce new products to commercial use.
- Provide insights from customer interactions to inform product development and improvement initiatives.
Benefits
- medical
- dental
- vision coverage
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
