Sales Support Specialist - Commercial
About The Position
At Blue Cross Blue Shield Global SolutionsSM, we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we deliver an international healthcare experience that’s simple, efficient, and compassionate—so our customers can feel confident wherever they are in the world. We are looking for a detail-oriented, proactive, and driven Sales Support Specialist to support sales success through seamless coordination and execution. The ideal candidate thrives in a fast-paced environment where organization, responsiveness, and collaboration are key. This role involves taking ownership of work, anticipating needs, and ensuring a smooth and positive experience for both internal partners and prospective clients.
Requirements
- Bachelor’s degree or equivalent experience in a similar role
- Strong problem-solving skills and the ability to work under tight timelines
Nice To Haves
- Experience in sales support, operations, or a related field preferred
- Familiarity with health insurance or healthcare industry is a plus
- Experience with Salesforce and Microsoft Office tools (Excel, Word, Outlook, PowerPoint) preferred
Responsibilities
- Partner closely with Sales representatives to support day-to-day sales activities and achieve team goals
- Help drive new business growth by assisting with lead generation, documentation, and follow-up activities
- Act as a reliable point of contact for internal coordination and sales-related support needs
- Assist in the preparation, generation, and management of proposals to support new business opportunities
- Coordinate with Underwriting to obtain quotes and ensure proposals are accurate and up to date
- Maintain organized and accurate sales data within Salesforce
- Respond to client and prospective inquiries, ensuring timely and professional communication when Sales representatives are unavailable
- Partner with Implementation teams to support onboarding of new clients and ensure a seamless transition
- Help deliver a high-quality customer experience throughout the sales process
- Track, manage, and maintain accurate sales records and documentation
- Follow established processes while identifying opportunities to improve efficiency and accuracy
- Support reporting, data entry, and administrative tasks critical to sales operations
Benefits
- Competitive base pay + annual bonus
- Competitive medical plans
- Telemedicine available
- Paid parental leave
- Employee assistance and wellness support 24/7
- Free international healthcare coverage
- Hybrid work model
- Work abroad arrangements available
- Generous PTO accrual program with carry-over option
- 9 paid holidays in addition to one floating holiday and one volunteer day
- Tuition reimbursement
- Career/Learning and development opportunities
- 401(k) with generous company match
- Pet insurance offerings
- Identify theft and legal coverages available
- Emphasis on well-being (Virtual well-being platform, monthly mindfulness events, and giveaways)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
