Sales Support Representative (In-Office)

Brand Junkie•Cypress, TX

8d•$15 - $18•Onsite

About The Position

The Sales Support Representative provides administrative support to the Flame Retardant/Workwear team. The role helps maintain the overall health of customer accounts by ensuring accurate order fulfillment, proactive communication with customers and vendors, and alignment with company standards. The representative coordinates internal processes so projects meet production timeframes and customer expectations, supports sales delivery, and assists with customer and vendor approvals.

Requirements

High school diploma or general education degree (GED).
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Ability to work collaboratively across departments.
Proficiency in Microsoft Office Suite and CRM systems.
Attention to detail and commitment to quality.

Nice To Haves

Previous experience in a sales support or administrative role.

Responsibilities

Support the sales team in maintaining the overall health of accounts.
Complete tasks delegated by sales management to ensure orders are fulfilled correctly and customer communication meets company standards.
Communicate proactively and professionally with customers and vendors.
Facilitate internal processes to ensure projects are completed within production timeframes and meet customer expectations.
Assist with art requests for customer and vendor approval.
Maintain basic knowledge of customer-specific standards.
Collaborate with internal departments to support the sales delivery process.
Assist in preparing reports and presentations for client meetings.
Enter and update sales order information in company systems.
Perform other related duties as assigned.
Maintain cleanliness and organization of the work area.
Comply with company standards outlined in the employee handbook.