Sales & Support Representative

Ingram Content Group•New York, NY

17h•Onsite

About The Position

Ingram Content Group (ICG) is seeking a Sales & Support Representative to join our team. This individual provides a high level of sales support to the Publishers Group West and crossbrand National Accounts Sales team, accounts, and distribution clients. Performs routine sales and administrative support duties for the Sales Team, assisting in preparation for key account selling and providing special projects support and analysis for sales. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Requirements

High School Diploma or GED
2 years of sales and/or customer service experience
1 year experience working with MS Office or equivalent in a school or work setting, OR Bachelor’s Degree
1 year experience working with MS Office or equivalent in a school or work setting

Nice To Haves

Knowledge of Microsoft Office suite of products such as PowerPoint and Excel
Knowledge of organization, operating procedures and policies of the company
Knowledge of metadata

Responsibilities

Prepares national account reps for sales calls by creating monthly lists of titles, gathering materials, creating seasonal presentations, building Edelweiss collections, and keeping track of drop-ins.
Creates and sends daily, weekly POS reports and bestseller lists for our distribution brands/accounts.
Helps prepare marketing newsletter eblasts for various sales channels.
Liaises with client services teams to ensure sell-in materials are available for sales calls.
Backlist and brand analysis as required.
Provides administrative support to VP, Sales including sales reporting on a routine basis.