Sales & Support Representative

Ingram Content Group • New York, NY

3h

About The Position

Ingram Content Group (ICG) is seeking a Sales & Support Representative to join our team. This individual Provides a high level of sales support to the Publishers Group West and crossbrand National Accounts Sales team, accounts, and distribution clients. Performs routine sales and administrative support duties for Sales Team, assisting in preparation for key account selling and providing special projects support and analysis for sales. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Requirements

• High School Diploma or GED
• 2 years of sales and/or customer service experience
• 1 year experience working with MS Office or equivalent in a school or work setting
• OR Bachelor’s Degree
• 1 year experience working with MS Office or equivalent in a school or work setting

Nice To Haves

• Knowledge of Microsoft Office suite of products such as PowerPoint and Excel
• Knowledge of organization, operating procedures and policies of the company
• Knowledge of metadata

Responsibilities

• Prepares national account reps for sales calls by creating monthly lists of titles, gathering materials, creating seasonal presentations, building Edelweiss collections, and keeping track of drop-ins.
• Creates and sends daily, weekly POS reports and bestseller lists for our distribution brands/accounts.
• Helps prepare marketing newsletter eblasts for various sales channels.
• Liaises with client services teams to ensure sell-in materials are available for sales calls.
• Backlist and brand analysis as required.
• Provides administrative support to VP, Sales including sales reporting on a routine basis.

Benefits

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• 10 vacation days & 12 sick days accrued annually and 3 personal days
• 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
• Company match program for United Way donations
• Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED