Now Hiring Sales Support Represtative

Champion Homes•Liverpool, PA

10d•$17 - $20

About The Position

Champion Modular, Inc. is hiring a Sales Support Representative to support the Sales Manager, Zone Representatives, Division Sales Director, and sales staff in daily marketing and sales operations. The role provides administrative and customer support, including handling overflow calls and customer orders, maintaining product and website information, coordinating meetings and travel, processing expenses and invoices, and keeping records and correspondence organized. The position may also provide backup support to other Sales and District Coordinators and support the Global Marketing team in Leola.

Requirements

Strong proficiency in Microsoft Excel and Word.
Working knowledge of Microsoft Office.
Ability to work well in a fast-paced environment.
Attention to detail.
Ability to prioritize.
Strong organizational skills.
Bachelor's degree preferred but not required, and one to two years of related experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

Sales support and customer service experience.
Previous experience in manufactured or modular housing.

Responsibilities

Answer overflow calls for Zone Managers and take customer orders or change orders when sales staff are unavailable.
Compile information for the Marketing and Sales Department quarterly.
Update photographs of homes and new options, along with Champion websites and series and model information for new dealers.
Prepare and send schematics to retailers.
Type, fax, and mail departmental correspondence.
Check accounts receivable for overdue balances and report problems to the Sales Manager.
Demonstrate products and describe their salable features; answer questions about pricing, credit terms, durability, and other product details.
Promote products at trade shows and conferences.
Provide administrative support to the Division Sales Director, Sales Manager, and sales staff, including correspondence, reports, planning documents, and assigned projects.
Provide backup support for other Sales and District Coordinators when needed.
Maintain staff itineraries and coordinate cost-effective travel arrangements when needed.
Organize training classes and meetings, including room setup, meals, transportation, hotel reservations, and attendee communications.
Handle incoming calls and communications professionally and discreetly, routing calls to appropriate personnel.
Schedule, coordinate, and follow up on internal and external meetings.
Process and monitor travel expenses and invoices.
Maintain an efficient and accurate filing system for reports, correspondence, and records.
Maintain confidentiality of employee information, organizational changes, financial statements, policy announcements, and executive decisions.
Assist managers with the Annual Performance Review Process.
Order electronic devices for sales representatives and sales managers.
Support the Global Marketing team in Leola.