Sales Support Manager

Midstates Recreation•Pataskala, OH

15h•Onsite

About The Position

Midstates Recreation is a family-owned team passionate about creating awesome playgrounds and happy communities. We work with the best brands and make sure our customers always feel taken care of. For us, it’s not just about playgrounds—it’s about building trust and great relationships along the way. The Sales Support Manager leads a team that uses organizational skills to build trust with clients. They play a pivotal role in providing administrative support to Sales Representatives and offering professional customer service.

Requirements

3+ years of experience in inside sales, project coordination, or related roles.
Strong organizational and multitasking skills.
Excellent communication and client relationship skills.
Proficiency with CRM/ERP systems (Salesforce, HubSpot, or similar).
Resourceful Problem Solver: Naturally finds solutions under pressure and doesn’t get stuck waiting for direction.
Exceptionally Organized: Keeps multiple priorities, people, and projects moving without letting things slip.
Operationally Savvy: Understands how processes, people, and systems fit together — and knows how to fix what’s broken.
Sales-Minded: Sees opportunities, understands customer value, and supports reps in closing deals efficiently.
A relationship builder who communicates clearly and confidently with customers, vendors, and teammates.
Detail-oriented and organized — someone who naturally keeps projects and people on track.

Nice To Haves

Familiar with sales support, project coordination, or account management (experience in construction, design, or recreation a plus).
Background in construction, recreation, or outdoor projects is a plus.
Bachelor’s degree preferred but not required.

Responsibilities

Partner with sales representatives and leadership to prepare proposals, quotes, and presentations that align with client goals and budgets.
Communicate with vendors, sales representatives, creating spreadsheets, managing and distributing information for special projects.
Coordinate with manufacturers and vendors for pricing, specifications, and product recommendations.
Maintain accurate and up-to-date data in the CRM/ERP system to track opportunities and project status.
Follow up with clients to keep projects moving forward and ensure a professional, organized experience.
Stay up to date on promotional trends and best practices.
Once projects are sold, coordinate next steps including scheduling, material orders, and documentation.
Work with internal and external teams to ensure timelines and expectations are met.
Proactively identify and resolve issues before they impact the client.
Manage communication between sales, construction, and leadership to keep everyone aligned.
Represent Midstates Recreation with professionalism and care throughout the project lifecycle.