Sales Support Coordinator

Casella Waste Systems, Inc.•Peabody, MA

1d•Onsite

About The Position

The Sales Support Coordinator is responsible for data management and the communication of price and service changes for all Resource Solutions Retail and Commercial accounts. The incumbent acts as a liaison between various Resource Solutions teams when communicating changes to CRS related accounts and ensures detailed pricing information is entered accurately.

Requirements

High School Education or equivalent
Demonstrated ability to work as part of a team in a collaborative environment
Highly developed attention to detail
Strong verbal and written communication skills
Strong organizational and planning skills
Demonstrated proficiency with Office 365 and related platforms
Familiarity with business database systems

Nice To Haves

Associate’s Degree in business, communications, or other related degree
Background or interest in an environmental and/or sustainability field

Responsibilities

Communicates with 3rd party vendors, customers, and internal team members regarding the initial setup of all commercial and retail account types within SoftPak.
Collects service pricing and account information from sales representatives, divisions, and 3rd party vendors, used to service accounts outside of Casella’s operating footprint, to ensure timely follow up and accuracy of data.
Coordinates communications between various levels of management and internal and external team members to ensure accurate pricing and service changes.
Performs administrative operations, billing and set up of CRS accounts including intercompany linked account utilizing common understanding of company specific software systems to ensure necessary information is available for billing processes.
Develops and maintains an accurate data file of all service and price changes along with the contract database in SharePoint, ensuring agreements are fully executed and consistently maintained.
Sends set up sheets to divisions and award letters to vendors for new accounts, and forwards cancellation notices to divisions and vendors upon account closures or hauler changes.
Enters and verifies sales figures, metrics, and other relevant information and maintains an organized, accurate, and accessible electronic filing system.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.