Sales Support Associate/eComm Remote Florida

THRESHOLD ENTERPRISES LTD•Arlington, VA

1d•$20 - $24•Remote

About The Position

The Sales Support Associate provides accounting and clerical support to the sales team, focusing on customer credits, deductions, and account reconciliation. Under the general supervision of the Business Development Manager, this role supports positive customer relationships by resolving deduction-related issues efficiently and accurately. The position also assists with accounts receivable and month-end close tasks, maintains records, analyzes deduction trends, and provides administrative support to the accounting team.

Requirements

At least 2 years of experience in accounting support, accounts receivable, or credit/collections support.
Proficiency in Microsoft Excel.
Proficiency in ERP systems.
Excellent attention to detail and accuracy.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Nice To Haves

Experience working with large retailers or key accounts.
Associate degree in Business Administration.
Familiarity with Microsoft Office Dynamics NAV.

Responsibilities

Review and process customer credit requests and deductions accurately and promptly.
Work with Key Account Managers and the sales team to gather supporting documentation and validate deductions.
Investigate and resolve short-pays, chargebacks, pricing discrepancies, and freight claims.
Collaborate with the Accounting Department to ensure credits are processed accurately and on time.
Maintain organized records of credit and deduction activities for audit and reporting purposes.
Assist with accounts receivable, including reconciling customer accounts and following up on outstanding items.
Analyze customer deduction trends and help develop preventative strategies.
Support month-end close tasks related to deductions and accounts receivable.
Provide general administrative and clerical support to the accounting team as needed.
Perform other tasks as assigned by Threshold management.