Retail Contingent
About The Position
The Sales Support Associate ensures the store is organized, efficient, and customer-ready by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. This role requires previous retail service experience, a passion for retail and service, strong client service and communication skills, and the ability to work in a fast-paced environment. The associate should be comfortable maneuvering around the sales floor and engaging multiple customers, have an elevated sense of personal style, and be aware of social media and willing to learn omni and virtual selling techniques. Strong English proficiency is specified for the EU. The role requires a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. Physical requirements include regularly lifting at least 25 pounds and occasionally lifting up to 50 pounds, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom. The listed duties are a sample and are not an exhaustive list of performance requirements.
Requirements
- Previous retail service experience and a passion for retail and the service industry.
- Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
- Strong communication skills and an elevated sense of personal style.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- Ability to work in a fast-paced environment.
- Strong English language proficiency (for EU).
- Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Responsibilities
- Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
- Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
- Maintain knowledge of stock levels, unit counts, and sales performance.
- Support floor moves and keep the selling floor stocked throughout the day.
- Execute price changes and markdowns as required.
- Maintain cleanliness and organization across the selling floor, stockroom, and offsite/warehouse.
- Audit compliance and work toward achieving shrinkage goals.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
