Sales Support Admin
BODY SOLID INC•Forest Park, IL
•Onsite
About The Position
Body Solid, Inc is a global distributor of home fitness equipment. We are currently searching for a talented candidate to support our Sales & Customer Service activities. The ideal candidate will be self-motivated and driven to achieve high customer satisfaction.
Requirements
- Outstanding written and verbal communication skills
- Proficient in Microsoft Office - Excel, Word, Outlook
- Comfortable working in a small company environment
- Detail oriented
- Organizational skills
- Comfortable working with various departments
Nice To Haves
- Prior experience with freight claims management
- Prior customer service experience
- Experience working within an ERP
Responsibilities
- Support the Sales staff in the execution of customer service / back-office administration duties.
- Navigating customer service issues related to freight charges and claims
- Coordinating shipment and delivery details with customers
- Maintaining and distributing required reports both internally and externally
- Researching customer account issues and addressing as needed
- Managing returns and customer complaints
- Other Administrative tasks including but not limited to invoicing orders, answering the company main phone line, and handling outbound mail pickups.
Benefits
- Health Insurance (medical, dental & vision)
- PTO within first year
- Paid company holidays
- 401(k)
- Company Profit Sharing
- On-site Exercise Facility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
