Full-time Sales Supervisor | Seattle Premium Outlets

Vince•Tulalip Bay, WA

9h•$20 - $23

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded full-time Sales Supervisor who leads through selling and elevates every client interaction. The role calls for energy, expertise, and a deep passion for the Vince brand. The Sales Supervisor is expected to consistently exceed sales goals, manage a client book, and turn client interactions into meaningful selling opportunities. They set the tone on the sales floor by demonstrating strong selling behaviors, luxury service standards, and extensive product knowledge. The position supports store operations as needed, including point-of-sale activities, merchandising, inventory, and visual standards, while upholding company policies and operational procedures. Responsibilities may change based on business needs. The hourly compensation range is $20–$23, with eligibility for sales-based incentive programs; pay depends on factors including experience, skills, and geographic location.

Requirements

At least 2 years of experience in retail sales; luxury retail experience is preferred.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
Strong understanding of the Vince brand identity and ability to connect clients to its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and the ability to contribute to a collaborative, high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
Comfort with POS systems, CRM tools, and Microsoft Office.
Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Experience in a luxury retail environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Build a deep understanding of fabrics, fits, construction, and design intent, and use that knowledge to support purchasing decisions.
Cultivate and grow a client book through proactive outreach, including SMS, email, personalized follow-up, and referrals, to generate repeat business and client loyalty.
Communicate confidently about the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model best-in-class selling and clienteling behaviors on the sales floor to inspire and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss-prevention and operational procedures.

Benefits

Medical, dental, and vision healthcare options.
Flexible spending account and health savings account with employer funding.
401(k) with employer match.
Paid time off for vacation, sick, and personal time, as well as company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home, auto, and legal insurance.