Sales Supervisor, Full Time - Elmont, NY

Charles Tyrwhitt•Elmont, NY
•Onsite

About The Position

Charles Tyrwhitt is hiring a full-time Sales Supervisor for its Belmont Park Village store in Elmont, New York. The role supports the store’s purpose of making it easy for men to dress well by leading and developing the store team, delivering sales results, and providing an excellent customer experience. The supervisor is accountable for the store’s day-to-day operations, including team support and deployment, training, communications, cashing up, security procedures, and opening and closing. The role requires in-person work in the United States and work authorization for the United States. The expected base pay is $20–$22 per hour, depending on experience related to the role. Full training is provided on the brand, products, and customers.

Requirements

  • Customer-service experience is essential.
  • Previous retail leadership experience is required; experience may be from any type of retail.
  • Must have authorization to work in person within the United States.
  • Bring enthusiasm, a driven can-do attitude, and pride in appearance.

Nice To Haves

  • Customer-service experience in a premium retail environment is preferred.

Responsibilities

  • Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results.
  • Oversee the day-to-day running of the store, including supporting team members, deployment, and training.
  • Respond to emails and phone calls; cash up; follow security processes; and open and close the store.
  • Take initiative to increase the team’s selling skills.
  • Drive the team to meet Charles Tyrwhitt’s customer-service expectations through expert product knowledge and awareness of current store ranges and promotions.
  • Use and encourage colleagues to use store, business, and staff training tools, including commercial reports and visual-merchandising directives, to support consistent visual and store standards.

Benefits

  • Quarterly bonus based on team sales performance.
  • Uniform allowance from day one.
  • 401(k) with 5% company match.
  • Medical, dental, and vision insurance for the employee and family, with company contribution.
  • Generous paid time off allowance.
  • PayActiv partnership allowing employees to access wages already earned before payday.
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