Sales Supervisor PT- Dadeland Mall, Miami, Fl

Michael Kors Stores California•Miami, FL

1d•Onsite

About The Position

Michael Kors is seeking a Sales Supervisor who is stylish, results-driven, and passionate about customer engagement. The role focuses on achieving personal and store sales goals while prioritizing the customer experience through team supervision and guidance. The position is based at Dadeland Mall in Miami, Florida, and offers a creative, fast-paced, rewarding environment with opportunities for development and growth. The Sales Supervisor assists upper management in driving results, performs key opening and closing duties and operational tasks, and fosters customer relationships through knowledge of current trends and styling techniques. The role also involves coaching and empowering the team to deliver high customer-service standards while demonstrating leadership and multitasking capabilities. The position requires standing and walking for extended periods, lifting and carrying up to 30 pounds, reaching overhead, bending, kneeling, and stooping, handling merchandise and point-of-sale equipment, and visually assessing merchandise and customer needs. The employee must communicate clearly and work in busy environments that may include bright lights, music, and peak traffic hours. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

At least 2 years of relevant retail experience.
Proficiency in reading, writing, and speaking English.
Authorization to work for any employer in the United States; employer visa sponsorship or sponsorship transfer is unavailable.
Ability to meet store scheduling and availability expectations, including a flexible schedule and work on weekends, holidays, and high-traffic or high-sales days.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in written and verbal formats.
Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

A self-starter who wants to mentor others and develop personal leadership qualities.
Energetic, motivated, and engaging, with a love for fashion and the ability to represent the brand.
Knowledge of clienteling and the ability to build lasting customer relationships.
Technologically savvy with an entrepreneurial spirit.

Responsibilities

Help upper management drive results through a strategic and multifaceted approach.
Perform key opening and closing duties and operational tasks.
Foster customer relationships by developing knowledge of current trends and coaching styling techniques.
Guide and empower the team to meet high customer-service standards.
Use leadership and multitasking capabilities to prioritize the customer experience and sales goals.