Sales Supervisor - Grand Central

Charles Tyrwhitt Inc•New York, NY

4d•$24 - $28•Onsite

About The Position

At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well.” We are seeking a Sales Supervisor to work with our Grand Central store team. This role is crucial in supporting our mission by leading and motivating the store team to achieve sales targets and deliver exceptional customer service.

Requirements

Customer Service experience is essential, preferably in a premium retail environment.
Previous retail leadership experience is required, but this can be from any type of retail.
Work authorization to work in person within the United States.

Nice To Haves

Personality and enthusiasm combined with experience.
A person who is fun to work with.
Takes pride in appearance.
Always with a driven, can-do attitude.

Responsibilities

Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results.
Accountable for the day-to-day running of the store, including supporting team members, deployment, and training, responding to emails and phone calls, cashing up, security processes, opening and closing of the store.
Takes initiative to increase selling skills amongst the team.
Deliver and drive your team to ensure CT’s customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions.
Utilize and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standard.