Sales Supervisor

Steve Madden•Culver City, CA

About The Position

The Sales Supervisor supports the management team and performs assigned functional tasks. They assume leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The role is part of a collaborative team focused on achieving business goals.

Requirements

Minimum of 2–3 years of retail experience.
Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
Excellent team-building skills.
Strong verbal and written communication skills.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
Assist in training and developing a successful sales team.
Ensure customer service initiatives are in place to address issues quickly and courteously.
Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
Communicate effectively with customers, team members, management, and corporate stakeholders.
Assist with store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
Be flexible and occasionally perform work outside the specific role.

Benefits

50% off employee discount and 40% off immediate family discount
Friends and Family Discount Events
Free shoe every season/quarter
Employee Assistance Program
Flexible schedule
Career growth
Employee Referral Program
Access to Steve Madden’s Perk Spot Program
401(k) eligibility over the age of 21 with company match after 6 months of employment
Paid time to vote
Experience at a fast-paced growing company that takes sustainability seriously