Sales Specialist

HOM FURNITURE•Fargo, ND
•$18 - $24•Onsite

About The Position

HOM Furniture is hiring a Sales Specialist to provide customer-focused sales and design assistance in its stores and online digital showroom. Sales Consultants build relationships based on trust, learn customers’ home furnishing needs, and recommend suitable solutions while working toward sales goals. They receive training in product knowledge, company technology, HOM’s customer-focused sales approach, order and delivery processing, and opportunities for financial growth or career advancement. The role also includes maintaining price cards and light vacuuming and dusting in assigned areas. The role offers hourly pay of $18–$24 guaranteed against commissions, commission pay, and immediate bonus opportunities. Top Sales Professionals/Design Associates earn over $80,000 per year. Scheduling options after training include set schedules and flexible weekend and evening options; the posting lists full-time schedules of 40 hours, modified full-time schedules of 32–36 hours, and part-time schedules of up to 28 hours per week. HOM describes itself as a locally owned, privately held company that supports local communities through charity events and employee participation. It also describes green initiatives involving solar power, recycling programs, and energy-efficient showrooms, and says it fully pays for training programs and career pathing.

Requirements

  • Must be working toward or have a high school diploma or GED.
  • At least 2 years of exceptional customer service experience is required.
  • Must be able to communicate effectively both verbally and in writing.

Nice To Haves

  • A two-year or four-year college degree is preferred.
  • Big-ticket commission sales experience with strong sales performance is preferred, such as in home furnishings, automotive, recreational vehicles, or appliances.

Responsibilities

  • Provide attentive, high-quality customer service and create positive customer experiences in stores and through the online digital showroom.
  • Build customer relationships based on trust and rapport, listen attentively, and ask questions to understand home furnishing needs.
  • Recommend design solutions suited to customers’ needs.
  • Work toward sales goals and strive to grow and improve.
  • Process orders and deliveries accurately and follow up meticulously.
  • Maintain price cards in assigned areas.
  • Perform light vacuuming and dusting in assigned areas.
  • Participate in training and mentoring for product knowledge, company technology, sales approach, and career development.

Benefits

  • 401(k) employee contribution plan with employer match for employees working at least 20 hours per week.
  • Employee discount.
  • Discounts on computers, cell phone plans, and more.
  • Career advancement opportunities and paid training.
  • Paid time off.
  • Medical, dental, vision, and prescription insurance plans for full-time or modified full-time employees working at least 32 hours per week.
  • Employer-paid life insurance for full-time or modified full-time employees working at least 32 hours per week.
  • Bereavement paid time off for full-time or modified full-time employees working at least 32 hours per week.
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