Full Time - Sales Specialist - Cabinets - Day - Bilingual Encouraged (Starting Pay $21/hr)

Lowe's Companies, Inc.•Greenland, NH

4d•Onsite

About The Position

As a Sales Specialist at Lowe’s, you help customers find the products they need and turn project ideas into reality. You work in a fast-paced retail environment, spending much of your time communicating with customers, discussing project needs, answering questions, and helping them reach their home improvement goals. You become a product expert, explaining specifications, features, promotions, and financing options to support sales and meet customer needs. The assigned department depends on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. The role involves moving throughout the store or garden center, answering phones, and assisting customers. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor environments, changing climates and weather, noise, and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds; team lifts or powered equipment may be used as appropriate. Lowe’s offers benefits including sales bonus opportunities, health insurance options, tuition assistance, a company-matching 401(k), an associate discount, and trade-skills training.

Requirements

High school diploma or GED, or qualifying experience in place of the education requirement: 3 years of external customer-facing sales experience or 18 months of Lowe’s retail experience.
One year of customer-facing sales experience or 6 months of Lowe’s retail experience; if the education requirement is not met, 3 years of external customer-facing sales experience or 18 months of Lowe’s retail experience is required.
One year of experience in sales or customer service in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design System.
Professional certification related to the department being considered.
Bilingual skills.

Responsibilities

Seek out customers, understand their needs, answer questions, and communicate the advantages of Lowe’s products and services using SMART customer service.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to help ensure project completion.
In the Pro Department, focus on external accounts and outside sales and services.
Monitor inventory to support sales and work with vendors and other stores to locate merchandise and order replacement stock.
Perform price reviews in accordance with pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.