Full Time - Sales Specialist - Cabinets - Day

Lowe's Home Centers•Hanover, NJ

11d•Onsite

About The Position

As a Sales Specialist in the Cabinets department, you will help customers identify products and solutions for their home improvement projects. You will consult with customers, explain product specifications, features, promotions, and financing options, and provide service to help ensure their needs are met. The role involves moving throughout the store, answering phones, and communicating with customers. Department placement is based on hiring needs and skillsets. You will also support customers and vendors with project estimates, installer visits, customer orders and installations, and follow-up. Other work includes monitoring inventory, reviewing prices and documentation, supporting checkout and assistance requests, and coaching department associates. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor weather, varying temperatures and moisture, noise, and moving equipment or objects.

Requirements

High school diploma or GED.
At least 1 year of customer-facing sales experience or 6 months of Lowe's retail experience; if the education requirement is not met, 3 years of external customer-facing sales experience or 18 months of Lowe's retail experience is required instead.
At least 1 year of sales or customer service experience in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.

Nice To Haves

At least 1 year of experience completing customer sales orders.
At least 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
At least 2 years of experience designing customized products for customers using 20/20 or a Computer-Aided Design System.
Professional certification related to the department being considered.
Bilingual skills.

Responsibilities

Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe's products and services.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates; schedule installer visits; process and track customer orders and installations; and follow up to help ensure project completion.
In the Pro Department, focus on external accounts, outside sales, and services.
Monitor inventory to support sales, working with vendors and other stores to locate merchandise and order replacement stock.
Review prices according to pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Additional bonus opportunities tied to sales performance.
Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
Company-matching 401(k).
10% Lowe's Associate Discount and a broader discount platform.
Track to the Trades program.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.