Sales Specialist, F&V (US based)

Tradin Organic Agriculture B.V.•Aptos, CA

25d•Remote

About The Position

Tradin Organic is the global front runner in organic ingredients. We offer a full service portfolio based on our unique sourcing, sustainability initiatives and processing & distribution capabilities. We offer a wide range of products from frozen fruit and vegetables, dried fruits, coffee, cocoa, cereals, rice, sugar, soya, pulses, seeds, nuts, oils, fats, fruit concentrates, dairy products, seasonings, sweeteners and more. Every day we continuously strive to introduce new products into the market in order to meet the happiness of our customers. We are a part of Amsterdam Commodities N.V. (Acomo) with headquarters in Rotterdam. Acomo is an international listed company active in the worldwide sourcing, processing, trading, packaging and distribution of natural food products and ingredients. The company is listed at the Amsterdam Stock Exchange (Euronext: ACOMO). For our US team, we are looking for a Sales Specialists to join our Fruit & Vegetable Team! This is a remote position. Sales Specialists The Sales Specialist is responsible for customer relationship management with a focus on growing our portfolio of business with existing customers. Secondary focus on building own customer bank and sales. They also provide input and assistance to other internal functional areas including Quality, Customer Service, Demand Planning, Costing, and overall Supply Chain in order to improve processes and customer satisfaction levels.

Requirements

BS in Business Management, Marketing, International Trade, or Agriculture.
3-5 years in commercial environment is preferred
Responsible for a portfolio of customers, working independently, interaction with customers has a direct impact on customer relationships.
Good knowledge of business processes related to own, discipline proactively anticipates developments
Tactical
Works under general supervision are able to work without supervision for periods of time.
Notices bottlenecks, suggests solutions, and attunes with senior colleagues when needed.
Focus on supporting more than one commercial/production business processes

Responsibilities

Responsible for understanding customer specification requirements and that it is clearly communicated with the Trade team as well as the Quality Assurance team.
Responsible for achieving commercial targets with the designated customer base.
Selling through a full portfolio of ingredients to the existing customer base through relationship building, ingredient and market knowledge, and effective contract negotiations.
Responsible for accuracy and timeliness of contract book execution (customer pulls against contracts)
Determine customer-specific pricing strategy where appropriate.
Managing accurate CRM system data in the ERP systems and offline databases
Setting up customers and vendors in the ERP system
Entry of sales contracts in the ERP system
Using ERP system to manage customer contract balances and review inventory positions.
Assuring optimal customer satisfaction
Help oversee customers receive required shipments and paperwork in a timely manner.
Assure proactive follow-up on any complaints/claims received, and oversee timely response and resolution with customers. (incl. credit/debit/payment holds)
Overseeing credit limits of customers and assuring that released orders are sufficiently covered and assisting AR in collections when needed.
Other duties as assigned.