Sales Specialist - Upsell

Aura

7d•Remote

About The Position

Aura is hiring an Upsell Sales Specialist for its expanding Inside Sales team. In this remote, work-from-home role, you will engage existing Aura customers, learn about their needs, and recommend products, upgrades, and features that strengthen their digital protection. The role offers an opportunity to develop consultative sales skills and grow in a fast-paced technology environment. You will learn Aura’s mission and product suite, help customers understand how Aura can protect their digital lives, and work toward monthly upsell and revenue targets. The schedule is Monday through Friday, 9 a.m. to 6 p.m. Mountain Time. Compensation includes an hourly rate of $18 plus targeted commission of $25,500 per year; pay may vary based on job-related knowledge, skills, experience, location, and sales metrics.

Requirements

Passion for helping people and comfort engaging in conversations.
Self-driven, competitive, and able to thrive in a fast-paced sales environment.
Team-oriented, with the ability to succeed both individually and collaboratively.
High integrity, a strong work ethic, and commitment to continuous learning.

Responsibilities

Learn and promote Aura’s mission to create a safer internet for individuals and families.
Become an expert on Aura’s products and how they protect customers’ digital lives.
Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features.
Consult with customers and recommend personalized ways to strengthen their online safety.
Achieve or exceed monthly upsell and revenue targets.
Collaborate with team members to improve sales approaches and the customer experience.
Stay informed about industry trends and cybersecurity news to serve as a trusted customer advisor.