Sales Specialist - Fraud

Q2 Software • Austin, TX

4d • Hybrid

About The Position

Q2 is seeking a high-energy, results-driven sales professional with sound business acumen and natural sales and marketing instincts to join our Sales organization as a Fraud Sales Specialist. In this role, candidates will be fraud subject matter experts focused on driving revenue through fraud technology sales, leveraging deep domain expertise to contribute to the overall growth and success of our clients. The ideal Specialist is an outgoing, organized, and thoughtful relationship builder who knows how to inspire action and creatively solve problems. Your goal is to identify client fraud risks, craft tailored fraud solutions leveraging Q2 and partner products, and manage the end-to-end sales cycle from prospecting to closing. This is a high-velocity cross-sell role focused on Q2’s existing digital banking customer base, requiring strong pipeline discipline, efficient deal execution, and the ability to manage multiple opportunities simultaneously.

Requirements

• Typically requires 5+ years of previous sales, technical account management, and/or solutions consulting experience.
• Understanding of and successful experience with complex sales, including cross-sell and upsell motions within an existing customer base.
• Excellent verbal and written communication skills with the ability to articulate complex technical concepts with both technical teams and business executives.
• Comfortable engaging in technical conversations around fraud detection, risk decisioning, and financial crime mitigation; varying degrees of technical depth are welcome.
• Ability to work well in a team environment and independently.
• Strong organization and computer skills (including Microsoft Office, Salesforce, and DocuSign ).
• Ability to travel up to 15% of the time during normal business operating times.
• Fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Prior experience selling fraud, identity, or financial crime solutions to banks or credit unions strongly preferred.
• Familiarity with fraud typologies relevant to digital banking, such as account takeover (ATO), ACH fraud, check fraud, or real-time payments risk.
• Experience working in financial technology, banking, or cybersecurity.
• Ability to engage fluently in technical conversations around fraud detection architecture, API integrations, or data-driven risk decisioning — without requiring hands-on demo proficiency.

Responsibilities

• Identify and develop expansion opportunities within Q2’s existing digital banking customer base, prioritizing fraud solution cross-sell across a high-volume pipeline of active accounts.
• Manage a high-velocity pipeline across a large existing customer base, maintaining strong conversion discipline across multiple concurrent opportunities.
• Create, maintain, and deliver a strategic territory management plan.
• Partner with the Product team for roadmap awareness, to provide client feedback, and remain aware of product health and function.
• Generate and qualify leads via phone, email, LinkedIn, and direct mail campaigns.
• Identify opportunities, conduct detailed discovery to uncover pain and goals, present solutions and value propositions, negotiate and close sales of Q2 and partner fraud products.
• Meet or exceed assigned quota.
• Build trust-based relationships with C-level executives and key stakeholders.
• Collaborate with Customer Success to identify fraud mitigation solutions for renewals and participate in Customer Success engagements (EBRs, QBRs).
• Own Salesforce pipeline documentation and tracking of leads and deal status.
• Participate in marketing events and associated follow-up activities.
• Build successful relationships with clients, Customer Success Managers, Sales Specialists, Product and Marketing colleagues.
• Maintain client reference lists for assigned products.
• Educate team members on fraud technology solutions, value, and trends.

Benefits

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed