About The Position

The Equity Mining Sales Specialist drives incremental sales and acquires additional inventory for the dealership by prospecting current sales and service databases and identifying conquest customers in service drives. The role uses AutoNation’s proprietary Equity Mining Tool (EMT) to increase incremental sales and customer retention while achieving target profit margins and delivering a positive customer experience. The Associate works with the service department to meet these goals without disrupting service operations or the customer experience. The position interacts with sales and service customers, Sales Managers, Service Advisors, the Service Director, other associates, the Financial Services Manager, and support staff. It is a commission role with estimated income of $2,000 per month or more. Possible next positions include Sales Manager/Director, eCommerce Manager, Used Vehicle Manager/Director, and Financial Services Manager.

Requirements

  • High school diploma or equivalent.
  • Proven success in auto retail sales, with a focus on equity mining or the service customer sales process.
  • Ability to efficiently structure a buy/sell transaction with limited information and customer input.
  • Ability to set and achieve targeted goals.
  • Ability to deliver an exceptional customer experience.
  • Demonstrated communication and interpersonal skills.
  • Organization and follow-up skills.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe-driving record that can be maintained.
  • Ability to sit and stand for prolonged periods.
  • Ability to appraise a vehicle as it sits.
  • Ability to operate an automobile.
  • Ability to work with exposure to inclement weather.

Nice To Haves

  • Sales or customer service experience preferred.

Responsibilities

  • Lead oneself in a way that supports AutoNation’s vision and mission.
  • Drive incremental business through active involvement in day-to-day Equity Mining operations.
  • Work with management to identify current promotions and inventory needs.
  • Appraise vehicles for purchase or trade.
  • Execute the appraisal and sales menu presentation process, ensuring customers understand vehicle acquisition and replacement purchase options and pricing.
  • Execute the in-service Equity Mining and service drive process at the store.
  • Use the Equity Mining Tool to increase incremental sales and customer retention while achieving target profit margins.
  • Align with the service department to achieve sales goals without disrupting service operations or the customer experience.

Benefits

  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Deals and discounts through YouDecide, a website with offers from providers and retailers.
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