Sales Shift Leader

EZCORP • Weslaco, TX

10d • Onsite

About The Position

EZCORP is seeking a Retail Shift Leader (Key Holder) to join their team, offering a career path with opportunities for advancement. The company, which includes brands like EZPAWN and Value Pawn, is a leader in pawn loans and emphasizes customer service and team member development. This role provides competitive pay, bonus potential, and benefits in a fast-paced environment. The position is for an "Urgently hiring immediately" Retail Shift Leader (Key Holder). EZCORP offers a structured career path, including a 5-week paid training program with a $.50 raise upon completion and transition to Lead Pawnbroker, followed by a 6-month training program for an Assistant Manager position to prepare individuals to run their own store.

Requirements

• Engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
• Highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills.
• Excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships.
• High school diploma or GED
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
• Able to pass a criminal background check and drug test
• Valid driver’s license and auto insurance
• Adhere to all Company policies, procedures, and regulations

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

Responsibilities

• Provide outstanding customer service and build solid relationships with customers.
• Promote sales and make deals for a wide variety of pawn items.
• Lead and influence Team Members through coaching and hands-on involvement.
• Provide a friendly, courteous, and respectful environment.
• Process loans and extensions.
• Come to jointly satisfactory terms regarding items to be pawned.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Benefits

• Free Health Insurance (for TM only medical insurance when selecting BlueCross BlueShield EPO Plan)
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED