Sales & Service Manager

ARUZA LLC•Summerville, SC

About The Position

The Sales and Service Manager is a hybrid field role responsible for leading sales efforts while ensuring high-quality pest control service delivery. The manager leads by example, manages customer relationships, drives revenue growth, and supports operational efficiency. The position splits time between sales calls, inspections, and servicing customers, while mentoring the service team and creating positive customer experiences.

Requirements

  • High school diploma or equivalent.
  • Strong communication, organizational, and leadership skills.
  • Proven ability to sell, close deals, and meet targets.
  • Highly motivated and energetic, with the ability to work independently.
  • Valid driver’s license and a clean motor vehicle record.
  • Ability to pass a criminal background check and drug test.
  • Physical ability to lift up to 50 lbs and navigate crawlspaces and attics.

Nice To Haves

  • College degree.

Responsibilities

  • Identify sales opportunities among service customers.
  • Conduct inspections, propose solutions, and close sales for residential pest control, termite, rodent, and crawlspace services.
  • Drive branch revenue by meeting or exceeding sales targets.
  • Track and report daily sales activities and results.
  • Motivate and coach the team to maximize productivity and achieve goals.
  • Ensure consistent, high-quality service delivery to customers.
  • Support Service Professionals with pest inspections, treatments, and customer service as needed.
  • Maintain customer satisfaction through professionalism, timely service, and effective communication.
  • Oversee daily schedules to optimize efficiency and ensure timely arrival at accounts.
  • Maintain compliance with safety, environmental, and regulatory standards.
  • Conduct 2–4 inspections per day and propose multiple solutions per inspection.
  • Close 2–3 sales per day while maintaining excellent service standards.
  • Attend and lead weekly company trainings and meetings.
  • Uphold a clean, professional appearance and conduct.
  • Engage with customers to create excellent first-impression experiences.
  • Track sales performance and mentor the service team to deliver results.

Benefits

  • Competitive compensation consisting of base salary, commissions, and monthly bonuses for exceeding goals.
  • Company-provided vehicle, gas card, and equipment.
  • Paid training and state and government licensing.
  • 401(k) with progressive matching.
  • Eligibility for benefits after 30 days and the beginning of the following month.
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