Sales & Service Coordinator, Athletics, Community & Recreation

University of Delaware•Newark, NJ

7d•Onsite

About The Position

The Sales & Service Coordinator, at the University of Delaware is a valued member within the University and Department of Athletics, Community and Campus Recreation (DACCR), upholding and embracing the departmental mission of “Achieving Excellence Together.” The Sales & Service department of Delaware Athletics is seeking a highly motivated, team oriented individual looking to jumpstart their career in college athletics. This is an opportunity to gain exposure to all facets of Division I athletics administration through the day-to-day operation of a comprehensive Sales & Service office.

Requirements

Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Excellent interpersonal skills.
Ability to prioritize multiple projects.
Effective time management skills.
Excellent communication skills.
Ability to handle information in a confidential, objective, and professional manner.

Responsibilities

Recruit, hire, train and schedule part-time Sales & Service office staff, which includes part-time employees, student interns and event day staff.
Manage 50/50 Raffle for select athletic events
Assist managers with event setup and game day operations.
Provide a high level of customer service to fans and donors.
Build and maintain records of all prospects and customers within Ticketing/CRM database.
Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, hospitality and group ticket plans.
Market ticket opportunities at external events and local businesses (tabling, poster drop-offs).
Assists with contracting, event planning, collecting deliverables, and the financial reconciliation process for all internal/external camps, events, rentals, etc.
Respond to rental inquiries and build an initial file.
Research and maintain a list of prospective events.