Sales & Service Advisor

American Tire Depot • Torrance, CA

11d • $22 - $29

About The Position

The Sales & Service Advisor helps deliver an exceptional customer experience by serving as the liaison between customers and technicians. The role involves explaining technical findings in clear terms, recommending and selling automotive products and services, and building lasting customer relationships. Advisors also perform visual inspections, document findings, help maintain showroom and inventory standards, and work with the team to keep operations smooth, efficient, and safe. The position offers hourly compensation plus commission and overtime opportunities, with opportunities for career growth into Service Manager or other management roles.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver's license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Willingness to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Service Manager or management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed