Sales & Service Advisor

Big Brand Tire & Service•Pittsburg, CA
•$26 - $40

About The Position

Big Brand Tire & Service is hiring a Service Advisor to deliver an exceptional customer experience while supporting efficient shop operations. The advisor greets guests, communicates technicians’ findings in clear terms, and recommends tires, wheels, repairs, warranties, and other services. The role also involves visual inspections, documenting findings, building customer relationships, maintaining showroom and inventory standards, and helping the team keep operations smooth and safe. The position offers an hourly rate plus commission and overtime opportunities, benefits, and opportunities for career growth into Service Manager or other management roles.

Requirements

  • 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
  • Demonstrated ability to sell services and build trust.
  • Strong communication and organizational skills.
  • Self-starter with problem-solving ability and team spirit.
  • Valid driver’s license.
  • Ability to lift 70 lbs.
  • Flexible availability, including weekends.

Nice To Haves

  • Hungry to learn, grow, and lead.

Responsibilities

  • Greet every guest and deliver a world-class service experience.
  • Serve as the liaison between customers and technicians, translating mechanical information into clear recommendations.
  • Sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build lasting customer relationships.
  • Help maintain showroom and inventory standards.
  • Partner with the team to keep operations smooth, efficient, and safe.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts
  • Referral bonuses
  • ASE reimbursement
  • Career growth opportunities, including progression into Service Manager or management roles
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